Descriptif

The ability to successfully communicate in an international context requires knowledge of differing social norms as well as why they may differ in order to anticipate, mediate, and rectify cultural misunderstandings or “cultural incidents”. The objective of the course is to provide theoretical background on cross cultural communication as well as experiential learning opportunities to put this theory into practice. The course will cover Tuckman’s stages of group development, as well as the work of Hall, Hofstede, and others. Observation, analysis and discussion will lead to a greater understanding of cross cultural communication, especially between China and France.